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Fort Wainwright DOL

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Customer Satisfaction Survey                      

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DOL External SOP

Directorate of Logistics
Logistics Service Department
Fort Wainwright, Alaska 99703

ADOL, Logistics Service Department
IMPA-FWA-LS  Fort Wainwright, Alaska

Customer Information

Mission:

The MEO supplies products and services to the people and organizations at Fort Wainwright.

Vision:

"Attitude and Customer Service is number one - serving the customer is a privilege."

  1. Do things smartly and cost efficiently
  2. Communicate
  3. Treat people the way you wish to be treated

4-4  External Standard Operating Procedures for Requesitioning of Geospatial Information and Services (GI&S) Products, 29 May 02

4-25  External Standard Operating Procedures for 463L Pallets and Nets, 31 Oct 01

4-26  External Standard Operating Procedures for Inventory Temporarily in Use (ITIU) for Supply Class VII , 29 May 02

4-35  USARAK Organization Day Policy, 25 Jul 01

4-37  Air Dropping MREs, 25 Jul 01

4-38  Winter Storage of MREs, 25 Jul 01

4-43  Time Standards for Ordering Operational Rations, 22 Aug 03

Logistic Publications  Summary of current G-4 Regulations

Supply Training Handbook (Quartermaster Center and School,  November 2001)

Logistics Services Department External S O P (MS Word, printable)

Publication Date January 2004

Customer Handbook/External SOP (MS Word, printable)

Publication Date March 2004

Table Of Contents Introduction

1. Memorandum
2. Feedback Worksheet
Chapter 1. Supply (General)
1.1 Mission 10
1.2 Purpose 10
1.3 Applicability 10
1.4 Objective 10
1.5 Operating Hours And Telephone Contacts 10
1.6 Location Addresses 11
1.7 References 12
Chapter 2. External Standing Operating Procedures (Supply)
2.1 Establishing an account with the Supply Branch 13
2.2 Requesting Supplies 13
2.3 Receiving Supplies 15
2.4 Turn-In of Supplies 15
2.5 Taking Action on Supply Status 16
2.6 Follow-up, Modification and Cancellations 17
2.7 Validation and Reconciliations of Supply Requests 17
2.8 Fuel Retail Operations 18
2.9 Report of Surveys 19
Figures  
2-1a Memorandum of Intent (MOI) 20
2-1b Military Interdepartmental Purchase Request (MIPR) 21
2-2 Delegation of Authority  (DA Form 1687) 22
2-3 How To Construct a Nomenclature 23
2-4 Manual NSN Requisition (DA Form 2765-1) 24
2-5 Manual Non-NSN Requisition (DA Form 1348-6) 25
2-6 Request for Type Classification (DA Form 4840-R) 26
2-7 Request for Turn-In (DA Form 2765-1) 27
2-8 Request for "FOI" Item (DA Form 2765-1) 28
Appendix A  Reporting of Item Discrepancies (ROD) 29
Appendix B  Cover Letter for Customer Due-Out Reconciliation 32
Appendix C  Unit Performance Match Rate, Document Number Accuracy 33
Chapter 3. External Standing Operating Procedures (ASP)
3.1 General Ammunition Policies 34
3.2 General Security Policies 35
3.3 Procedures 35
      Operational Load Ammunition Procedures 38
3.4 Physical Security Requirements 39
Figures  
Appendix A Proper Procedures for completing DA Form 1687 41
Appendix B Unit User's Guide 42
Appendix C Unit Ammunition Guide 44
Sample of Unit Amnesty Policy Letter 45
Chapter 4. External Standing Operating Procedures (CIF)
4.1 General Policies 46
4.2 Issue Procedures 46
4.3 Bulk Issues 47
4.4 Turn-In Procedures 47
4.5 Individual Soldier Turn-In Instructions 47
4.6 Damage Statements 48
4.7 Turn-In Standards 48
4.8 Direct Exchange 49
4.9 Absentee Turn-Ins 49
4.10 Turn-In of Flight Helmets 50
4.11 Missing Clothing Records 50
4.12 Chapter Discharges and Emergency PCS 51
4.13 Adjustment Documents 51
4.14 Basis of Issue (Utility Coveralls) 52
4.15 Basis of Issue (Safety Clothing) 52
4.16 OCIE Unit Type Issues 52
4.17 Miscellaneous 54
Figures  
Appendix A OCIE Damage Statement 56
Chapter 5. Consolidated Installation Property Book Office (CIPBO)
5.1 General 57
5.2 References 57
5.3 Responsibility for Property 57
5.4 Primary Hand Receipt Holders 57
5.5 Authorization Documents 58
5.6 Document Register Authority 58
5.7 Storage Annexes 58
5.8  Unit/Activity Request for Issue                                                                                                 59
5.9  Defense Reutilization and Marketing Office (DRMO) Withdrawals 59
5.10 Supply Store 60
5.11 Receiving Property 60
5.12 Warranty Procedures 60
5.13 Property Found on Installation (FOI) 61
5.14 Lateral Transfer of Equipment 61
5.15 Transfer of Automation Equipment 62
5.16 Turn-In of Property 62
5.17 Change of PHRH 62
5.18 Component Listing 63
5.19 Sensitive Items Inventory 63
5.20 Semi-Annual Cyclic Inventories 64
5.21 Semi-Annual Hand receipt Update 64
5.22 Deployment of Installation Property 65
5.23 Relief from Responsibility and/or Accountability 65
5.24 Cash Meal Payment Books 66
5.25 Authorized Use of Government Property 66
Chapter 6. Troop Issue Subsistence Activity (TISA)
6.1 General 68
6.2 Dining Facility Customers 68
6.3 Requisitions for Field Training Rations 68
6.4 Work Order Closeout 69
Chapter 7. Maintenance General
7.1 Mission 70
7.2 Purpose 70
7.3 Applicability 70
7.4 Objective 70
7.5 Operating Hours And Telephone Contacts 70
7.6 Location Addresses 70
7.7 References 71
Chapter 8. Maintenance (IMF) SOP
8.1  General 72
8.2  Receiving Work Requests from Units 74
8.3  Work Order registration Process 76
8.4  Work Order Close Out 78
8.5  Reimbursable 80
8.6  Contracts 81
8.7  AOAP 82
8.8  Organizational Clothing and Individual Equipment (OCIE) 83
8.9  Quality Deficiency Report (QDR) 83
8.10 Damage Statement Request 83
8.11 Estimated Cost of Damage Statement (ECOD) 84
8.12 Tactical Vehicle Wash 84
Chapter 9.  Transportation General
9.1 Mission 86
9.2 Purpose 86
9.3 Applicability 86
9.4 Objective 86
9.5 Operating Hours And Telephone Contacts 86
9.6 Location Addresses 86
9.7 References 87
Chapter 10. TMP External SOP
10.1 General 88
10.2 Motor Vehicle Accidents 88
10.3 POL 89
10.4 Safety Program 90
10.5 Transportation Requests 91
10.6 Recommended Stops And Call-In 92
10.7 Obtaining Relief From The Responsibility For Property Damage And Loss 93
10.8 Transports Of Hazardous Materials 93
Chapter 11. Transportation External SOP
11.1 General 95
11.2 Vehicle Processing Center 95
11.3 Official Travel 96
11.4 Out-Bound Shipments 96
11.5 In-Bound Shipments 97
11.6 Do-It-Your-Self (DITY) Moves 98
11.7 Freight 99
Annex A - Examples of Hazardous Materials 100
Annex B - Transportation Concerns Top Ten List 103
Annex C - Transportation Terms 105
Chapter 12. External Standing Operating Procedures LSD Automation
12.1 Mission 108
12.2 Purpose 108
12.3 Applicability 108
12.4 Objective 108
12.5 Operating Hours And Telephone Contacts 108
12.6 Location Addresses 108
Chapter 13. External Standing Operating Procedures (Automation)
13.1 General 109
   
Chapter 14. Environmental

110

 

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Last modified: 5 January 2010.